Privacy Policy

1. Who We Are

BrokerScale AI is operated by Tyrone Ward DBA BrokerScale AI, located at 255 Valencia Ave., Morgan Hill, CA 95037. You can reach us at brokerscaleai@gmail.com.

We provide AI-powered automation systems for real estate brokerages. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information — name, email address, phone number, and business name when you submit a form or book a call.
• Usage Data — pages visited, time on site, browser type, and referring URLs collected automatically via analytics tools.
• Communications — any messages, emails, or inquiries you send to us.
• Payment Information — processed securely through third-party providers (Stripe). We do not store card details.

3. How We Use Your Information

We use your information to:

• Respond to inquiries and schedule strategy calls
• Deliver and manage your automation services
• Process payments and send receipts
• Send service-related communications
• Improve our website and offerings
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

We use the following third-party platforms to deliver our services. Each has its own privacy policy:

• GoHighLevel — CRM and automation delivery
• Instantly.ai — cold email outreach
• Apollo.io — lead intelligence
• Stripe — payment processing
• Vercel — website hosting

5. Cookies

Our website may use cookies and similar tracking technologies to analyze traffic and improve user experience. You can disable cookies in your browser settings, though some features may not function properly as a result.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us at brokerscaleai@gmail.com.

7. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal data we collect and how it is used
• Request deletion of their personal data
• Opt out of the sale of personal data (we do not sell data)
• Non-discrimination for exercising these rights

To exercise any of these rights, contact us at brokerscaleai@gmail.com.

8. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: